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Store Policies
Privacy
Policy
At Branelli’s.com, we will never sell or distribute your personal information to outside parties. Your personal information and buying history is only used to fulfill present and future orders. We may contact you in the future for special promotions.
Payment
Information
Credit
Card
We accept Visa, MasterCard, Discover, and American Express. When paying by credit card, please supply all pertinent information, including name, mailing and shipping addresses and expiration date, on your shopping cart.
Shipping
Methods
All orders will usually be shipped within 5 business days. In our busy season it
can be 2 weeks
US customers: Shipment will be made by USPS
First Class Mail or USPS Priority Mail.
Shipping/Handling Fee
For US domestic
shipping, we charge flat rate shipping/handling fee, regardless of the
order quantity.
USPS First Class Mail:
$4.00.
USPS Priority Mail: $6.00.
For Canada First Class Mail:
1-2
items: $5.00.
3-5 items: $10.00.
Tax
No sales tax for all
customers except for CA residents. Orders form CA residents will have 7.75%
sales tax added to their purchases.
Returns
Branellis.com
strives to provide its customers with the best, quality created crafts and art
creations, and we make every effort to meet your high standards for
quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem,
question or concern regarding your purchase, please contact us
immediately.
- We provide a 14 day money back
guarantee
- Any items broken during shipment will
be replaced after we receive the original piece back
- If you would rather have your money back, return the piece and we
will refund your purchase
- You MUST first contact us, BEFORE returning Branelli’s
- The item MUST be returned in the original packaging with all the
same packaging protection(foams, etc) that were included when you received the
package
- A note MUST be included stating the reason for the return.
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